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ARNE IVR Makes Communications Easy

The VAS/Enterprise market in India has long needed a truly capable VAS platform that would be able to address all the expectations and requirements of companies operating in this country. Capable solutions such as the OKEFORD Media Platform have been proven to provide customers with terrific results and a great cost to benefits ratio but the main problem for companies intending to use this solution was that it was primarily designed as a product for the core network telecom market. The well established India based company Telesoft Technologies has recognised the need for such solutions and has completely transformed the OKEFORD Media Platform into a VAS Platform suitable for the Indian market.

The results were immediately visible and companies using the new VAS Platform are finding it to be not only simpler to deploy but also much more versatile. In actuality the newly created ARNE IVR is a VAS Platform with a truly commercial destination that connects easily to fixed and mobile telecoms networks. The VAS Platform is now being offered to all the companies that are operating in the Indian value added services market is basically an open platform that has the extended benefit of being able to run virtually any type of Voice XML script. The main technical configuration is comprised of one small 1U box that can handle up to 240 simultaneous conversations, which makes this solution more suitable for service companies rather than the OKEFORD Media Platform which is designed to support 2,016 media channels in a more advanced 2U chassis configuration.

The busy hour call connections rate is also more suitable for regular companies in the Indian market. The VAS platform introduced as a true Indovation in that it has taken a technology that has been successful elsewhere and modified it to the local needs of the Indian market. The ARNE IVR VAS platform supports up to fifty thousand busy hour call connections as opposed to the 500,000 supported by its larger cousin, the OKEFORD Media Platform. Companies in India that have already implemented the new VAS Platform from Telesoft Technologies have reported it to be considerably superior to any of the other solutions that are currently available on the market. Considering its main customer destination and the high level of detail and protection it includes, the VAS Platform is the perfect choice for a wide assortment of applications such as customer self-service applications, voice based entertainment applications, and numerous others.

It basically combines all the features that a company in this sector might need for its day to day and also its more special operations, together with an extremely robust network interface and numerous special features that are built into this solution, including Voice XML support and much more. A good example of an application that can be enhanced through using the VAS Platform is the CRBT, or color ring back tone, which replaces the common ring tone with music for all callers that are waiting to be connected. All companies are constantly on the hunt to find new ways of increasing their revenues, especially in the context of the global economic crisis, and the new VAS Platform allows companies to considerably increase their business figures through a more rapid deployment and modifications for a wide range of applications.

For more resources about VAS Platform or about Indovation, please review these links.