Feedback from Customers Will Help You Grow Your Business
Give clients what they want and they’ll use your services over and over again. Feedback from your clients is key in structuring your foreclosure cleanup business for growth. Why? Because client feedback guides you in ultimately structuring your business to fit what your clients want and expect when it comes to services and customer service.
Structure Your Business for Growth
Customers love it when you illicit their opinions and implement suggestions. The insight you will receive from their feedback will be invaluable in structuring your business for growth.
Get More Business by Using a Foreclosure Cleanup Feedback Form
Create a feedback form for your company’s in-house use and plan to send it to clients you’ve serviced. Send them the form as an email attachment or via regular direct mail. (Include a stamp so they can mail it back to you.) As an added bonus, this will afford you the legitimate opportunity to get your foreclosure cleanup company name in front of your customers again and ultimately get more business.
Utilize the Foreclosure Cleanup Feedback Form to Win “Mind Share” in the Industry
Winning “mind share” in the industry goes hand in hand with staying in front of your customers. Use a foreclosure cleanup feedback form to help win mind share and to illicit key feedback from your customers as you position your business for growth.
Do you have a feedback form in use in your business so you can get key information from your clients? If not, create your own form for your foreclosure cleanup company’s formal in-house use.
How to Create a Feedback Form to Grow Your Business
It’s easy to formulate a form. Create a simple document that asks clients how you did on a previously completed job. Solicit clients’ feedback on your company’s timeliness as it relates to arrival times on jobs and estimate appointments. Query them about their feedback on turnaround time in completing jobs. Ask them how they feel about your pricing, professionalism, customer service and more. Also, ask them if there’s anything you can do better to service them going forward.
Ultimately, use your judgment to dissect their responses so you can effectively structure your business to fit what your clients want, need and expect going forward.
Many wishes of great success in growing your foreclosure cleaning business using your company’s new feedback form.