sales and marketing Archives - REM https://realestatemagazine.ca/tag/sales-and-marketing/ Canada’s premier magazine for real estate professionals. Tue, 04 Nov 2025 12:07:47 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://realestatemagazine.ca/wp-content/uploads/2022/09/cropped-REM-Fav-32x32.png sales and marketing Archives - REM https://realestatemagazine.ca/tag/sales-and-marketing/ 32 32 Open house trends defining Canada’s uneven real estate market https://realestatemagazine.ca/open-house-trends-defining-canadas-uneven-real-estate-market/ https://realestatemagazine.ca/open-house-trends-defining-canadas-uneven-real-estate-market/#respond Mon, 03 Nov 2025 10:05:23 +0000 https://realestatemagazine.ca/?p=40879 Open houses are evolving across Canada. Attendance may be inconsistent, but many agents say they remain a vital tool for connection, marketing and uncovering serious buyers

The post Open house trends defining Canada’s uneven real estate market appeared first on REM.

]]>
Toronto Realtor Martina Brankovsky hosted an open house recently that was so slow she spent most of her time there wondering how other agents’ open houses are faring in this tricky market, where just the sight of a car slowing down outside can get your hopes up.

Brankovsky, who’s with Royal LePage, believes that open houses are still worthwhile (“all you need is one buyer”). But she’s finding that there’s often less traffic through them in her area than in previous years. After all, when sales are down, open house activity tends to fall off as well, although it can depend on the neighbourhood.

“There’s nothing worse than sitting there for four hours with no one coming through. I think at the moment it’s less about the market and more about the economy. The cost of living is holding people back.” 

Different stories across the country

 

Post-pandemic-related changes must be considered as well. With homebuyers now having increased access to tools such as virtual tours, a lot of legwork can be done online, making a decline in open house activity seemingly inevitable.

But while this seems to be the case in certain pricy major centres, particularly Toronto and Vancouver, it’s a different story elsewhere, with some higher-performing markets seeing activity galore.

The latest data shows that “stark regional variations” have characterized the fall housing market, observes Ryan McLaughlin, an economist with Wahi, a Canadian digital real estate platform. According to RPS-Wahi’s latest house price index report, home prices continue to slide in the country’s most expensive cities. 

“But in select locales with better affordability conditions, gains are beginning to accelerate,” says McLaughlin. You could probably conclude that in these latter areas, it would make sense that there’s more open house action, he notes. 

Although the national numbers overall are suggestive of a market on pause, “that’s certainly not the case in cities in Quebec and Atlantic Canada, as well as certain parts of the Prairies, which may be heating up more,” McLaughlin explains.

While this latest fall data show Toronto and Vancouver housing prices dropping by at least four per cent from last year, quite a few cities with greater affordability have been experiencing stable performance and significant price growth. McLaughlin lists Winnipeg, Quebec City, Montreal and Regina among these, and to a lesser extent Calgary, Edmonton and Halifax.  

 

Canada’s easternmost city is ‘on fire’

 

 RPS-Wahi also has data not publicly included in its price index showing that year-over-year, home prices in St. John’s, N.L., have grown a whopping 12 per cent. 

Says Jim Burton, owner of ReMax Infinity in St. John’s: “Things are on fire here. It’s crazy busy. I’ve never seen a market like this. In a market currently not experiencing the best in some Canadian centres, be aware that other parts of the country are robust. And Newfoundland is one of them.”

This is a welcome change for the local real estate community. “We’re a hardened crew, used to going out and nesting in the gale, surviving hard times,” says Burton. 

Today, inventory in St. John’s is down, and sales are up. Multiple offers and homes selling over-asking have become common, which is unusual for the province. 

“We’re seeing a lot of capital coming in,” observes Burton. “There’s an abundance of buyers and few sellers. A lot of people are attending open houses. They’re pumped.” 

 

Making a case for open houses

 

Far from feeling that open houses are an outdated tool, Burton continues to find them a cost-efficient way of marketing, promotion and lead generation – not to mention an industry standard which tends to be expected by clients.

But not to worry, in a competitive sellers’ market like St. John’s, there’s no need for agents to knock themselves out getting overly creative with their open houses, in his opinion.

“Do your homework and be prepared,” he advises. Advertise well in advance. Take care of any necessary painting and repairs. “Put some buns in the oven and create a warm atmosphere.”

 

Setting the mood

 

Then again, kicking it up a notch can’t hurt. 

At the open houses hosted by Calgary agent Renata Reid, senior vice-president of sales at Sotheby’s International Realty Canada, there may be live music, catered refreshments and games. Once, an Aston Martin was on display in all its glory. Buyers can’t get that experience – the aromas, the ambiance – online, she observes.

“It creates an atmosphere that makes people feel welcomed and want to linger. I take open houses to the next level.”

It’s hard to say what, if anything, would bring open house activity fully back to pre-pandemic levels Canada-wide. With Christmas less than two months away, it won’t be long before the seasonal slowdown hits. Many agents don’t do open houses on holiday weekends, focusing instead on family. But there are plenty of people visiting from out of town during holidays with time on their hands, who may be looking to move closer to relatives, Reid points out.

“Take a break if you need it. But it can be a great time for an open house.”

 Vancouver-based eXp Realty agent Tom Ikonomou agrees. 

“If people are trudging through the snow to an open house during a holiday, then you know they’re serious about buying.”

The post Open house trends defining Canada’s uneven real estate market appeared first on REM.

]]>
https://realestatemagazine.ca/open-house-trends-defining-canadas-uneven-real-estate-market/feed/ 0
Agent spotlight: Q&A with New Brunswick top agent Jeremie Fontaine https://realestatemagazine.ca/agent-spotlight-qa-with-new-brunswick-top-agent-jeremie-fontaine/ https://realestatemagazine.ca/agent-spotlight-qa-with-new-brunswick-top-agent-jeremie-fontaine/#respond Wed, 29 Oct 2025 09:05:45 +0000 https://realestatemagazine.ca/?p=40808 Real estate investor-turned-agent Jeremie Fontaine is a top performer in the EXIT Realty Network. Find out how the New Brunswick-based Realtor stays ahead of the game

The post Agent spotlight: Q&A with New Brunswick top agent Jeremie Fontaine appeared first on REM.

]]>

Each Wednesday, Real Estate Magazine shares insights, experiences and advice from top-performing agents across Canada. If you’d like to contribute or nominate a colleague or team, send us an email.

At just 29 years old, sales representative Jeremie Fontaine has already reached impressive milestones in his seven-year career with EXIT Realty Associates in Dieppe, NB. 

For the fifth consecutive time in his real estate career, Fontaine recently attained EXIT Realty Corp. International’s Top Lister in North America award. Fontaine was also inducted into the company’s Emerald Circle, recognizing his accumulation of 750 deals in his tenure with the brand, as well as the Titanium award for closing over 150 deals in the company’s production year ending June 30, 2025.

With a portfolio of income properties and a renovation company, Fontaine is now expanding his real estate services to Prince Edward Island.

 

Real Estate Magazine: How did you first get into real estate?

A: I was buying rental properties for myself. If I’m doing it for myself, I may as well receive commission. 

Q: When did you decide to pursue production as a solo agent — and why?

A: Efficiency. Only I can guarantee the exact same level of quality and care throughout my businuess.

 

Current snapshot

 

Brokerage: EXIT Realty Associates

Markets served: New-Brunswick/Greater Moncton area

2024 production: 162 Transactions. I don’t measure success in terms of volume. I’d say $40 million with the average sale price in my area.

YTD 2025 production so far: Transactions: 117 so far and 35 pending.

 

Building a business

 

Q: What were the first three key systems or investments you made that changed your business?

A:  Social Media, consistency and real-life exposure (for sale signs, etc).

Q: What are your top three sources of leads today?

A: Referrals of previous clients, social media and sign calls.

Q: What is your approximate breakdown of your marketing budget by channel?

A: Mostly run social media ads and post with boosts, not a set allocated budget. It depends on the property and what I feel is needed to get it moving and sold.

Q: What is your typical response time goal?

A: Two hours, however, no email, text or phone call is left unanswered by the end of the day. I won’t go to bed until I’ve touched base with everyone.

Q: Approximate percentage of revenue reinvested into marketing: 

A: Depends on the listing, but I’d say 15 per cent per listing. Sometimes more, sometimes less.

Q: Do you track cost per lead, cost per appointment, cost per deal? Which number matters most?

A: I do not. I focus on clients and relationships, and the rest follows suit.

Q: How long does it typically take from first contact to an accepted offer or signed listing agreement?

A: Depends on location, but I’d say on average three months for this area of the province.

Q: What behaviours do you reward in yourself? What gets cut from your calendar?

A: I genuinely am a social person, so for me this doesn’t feel like work. I do tend to limit work hours to four to six hours on weekends and 10 to 12 on weekdays.

Q: How do you navigate Canadian compliance rules?

A: Yearly training with the New Brunswick Real Estate Association (NBREA) and trying to keep myself updated on new terms.

Q: If a solo agent has $5,000/month to invest, where should it go for the next six to 12 months?

A: Targeted ads. Based on your market/community, either online or mailouts.

 

Quick hits

 

Q: Favourite Canadian market insight people don’t believe (but your data proves):

A: When sales of cars and pleasure crafts, such as boats, campers, RVs and other recreational vehicles, are strong, it usually means the housing market is strong. When those sales slow down, it can be a sign that the housing market is softening.

Q: One tech you’d fight to keep:

A: Facebook

Q: One marketing hill you’ll die on:

A: Constant exposure on social media.

Finish this: ‘Agents fail because…’

A: Because they believe that this is handed to them and that it’s easy. The truth is, hard work is showing up and being consistent day after day.

Finish this: ‘Solo agents win because…’

A: They show up, continuously work, even with small actions repeatedly, until they obtain success.

The post Agent spotlight: Q&A with New Brunswick top agent Jeremie Fontaine appeared first on REM.

]]>
https://realestatemagazine.ca/agent-spotlight-qa-with-new-brunswick-top-agent-jeremie-fontaine/feed/ 0
Different brokerages, same goal: Inside a collaborative open house https://realestatemagazine.ca/different-brokerages-same-goal-inside-a-collaborative-open-house/ https://realestatemagazine.ca/different-brokerages-same-goal-inside-a-collaborative-open-house/#respond Thu, 23 Oct 2025 09:05:16 +0000 https://realestatemagazine.ca/?p=40729 Agents from several brokerages recently worked side-by-side to throw an open house, driving traffic to luxury condos in Toronto’s South Rosedale neighbourhood

The post Different brokerages, same goal: Inside a collaborative open house appeared first on REM.

]]>
(photo: Unit 106 of 7 Dale Avenue, listed for $7,995,000).

 

Talk about one-stop shopping. Eleven Realtors from different brokerages recently came together to hold an agent open house that featured all seven of the suites for sale in a luxury boutique condominium in Toronto’s South Rosedale neighbourhood.

No. 7 Dale, designed by architect Hariri Pontarini and with interiors by Alessandro Munge, is a collection of multi-million-dollar suites. Each is more like a custom home, with its own mechanical room that allows owners to customize features such as heating, water filtration and security systems for their own suites. Other highlights include Dada kitchens and custom closets by Molteni & C, says broker Alison Fiorini of Harvey Kalles Real Estate. 

The building is divided into east and west wings. The brick front “reads like a Rosedale home, but the back is glass with ravine views,” she says.

Fiorini considers the open house event a success with about 50 agents and a few potential buyers attending. 

“It’s rare to be able to walk through something that’s built,” she says, as condos are usually sold pre-construction. 

Condos are a different beast in Rosedale, which is made up mostly of single-family residential. 

 

How it came together

 

The living space and marble fireplace of suit 207 of 7 Dale Avenue, listed for $8,495,000.

Fiorini and the other agents co-ordinated the event by email, excitedly sharing what each was planning for their individual suite and coming up with an organized plan for the day.

A greeter in the lobby gave out pamphlets and directed visiting agents to the suites listed for sale. The tour also gave agents a chance to view the amenities, which include a gym, a spa, a private trainer room and a lobby with designer furniture and a grand fireplace.

Broker Cailey Heaps of Royal LePage Heaps Estrin Real Estate says, “We’re always open to collaborating with colleagues from different firms to achieve the best results for our clients.”

She says the event was a perfect example of the impact that can come from working together. 

“The outcome was exactly what we hoped for, bringing a large group of prominent Toronto agents together to experience the project firsthand,” she says.

Heaps is co-listing the property with Megan Till-Landry.

 

Banding together to spark interest

 

The event was all about creating buzz and making it easy for other agents to tour all of the suites in one day.

Broker Janice Fox of Hazelton Real Estate says the response from a collaborative open house with multiple properties is easily 10-fold that of an independent single open house.

“Agents who wouldn’t have come otherwise were quite excited to make an entire building tour and could suddenly understand the features and benefits of the property as a whole and the diversity of options,” Fox says. “Part of the challenge in the current market is getting attention focused on your listing, and this went a long way in helping all of the listing agents.”

Fox says the developer of the property engaged Hazelton Real Estate to oversee sales of the entire project. “To date, we are almost two-thirds sold.”

Having a joint agent open house in a building isn’t easy, says broker Paul Maranger of Sotheby’s International Realty Canada, who is co-listing with Christian Vermast and Fran Bennett.

“For security reasons, most buildings don’t permit open houses (whether public or agent), so the ability to ‘multi-task’ and visit the current supply was a luxury beyond belief for Realtors.”

 

‘A real success’

 

Realtor Gillian Oxley of Royal LePage Real Estate Services says the open house was a “fantastic opportunity” to showcase the suite’s craftsmanship and livability to Toronto’s top agents.

“It created meaningful conversations, collaboration and cross-promotion opportunities between agents representing similar luxury buyers,” she says. “These events strengthen professional relationships and ultimately benefit clients by increasing exposure and generating qualified interest in exceptional properties like this one.”

“The event was a real success,” says Realtor Jimmy Molloy of Chestnut Park Real Estate. “The idea of a group open house adds weight and momentum to encourage agents to see the product in person. 

He says real estate cannot be truly experienced on a screen. 

“You have to be in the space to understand the nuances of light, the volume and how you interact with it. The group open house is a creative way to encourage more agents to actually feel and experience the product,” says Molloy, who is co-listing with Lindsay Van Wert.

Realtor James Warren of Chestnut Park Real Estate says, “The agents were quite thrilled and happy with the fine bespoke finishings, high ceilings, the floor-to-ceiling windows and the views of the private terraces and gardens. The agents were happy we opened seven apartments at once so they could view the different floor plans.” 

Warren’s unit is co-listed with Alex Obradovich.

 

Early results

 

Fiorini had a second showing the day after the open house.

One agent told her during the open house that after seeing it in person, they had a client who might be interested.

The post Different brokerages, same goal: Inside a collaborative open house appeared first on REM.

]]>
https://realestatemagazine.ca/different-brokerages-same-goal-inside-a-collaborative-open-house/feed/ 0
Pressure makes diamonds: Selling through a market downturn https://realestatemagazine.ca/pressure-makes-diamonds-selling-through-a-market-downturn/ https://realestatemagazine.ca/pressure-makes-diamonds-selling-through-a-market-downturn/#respond Mon, 20 Oct 2025 09:04:27 +0000 https://realestatemagazine.ca/?p=40624 A practical playbook for guiding sellers, calming buyers and finding advantage in a softer market

The post Pressure makes diamonds: Selling through a market downturn appeared first on REM.

]]>
I was a third-year real estate agent, and my market, Edmonton, had front-row seats to the fall in oil prices from historic highs to brutal lows in just a few months. Alberta’s economy tumbled, the housing market followed it down, and I was sure my business was in jeopardy.

That downturn lasted longer than anyone hoped. From 2015 to 2021, Edmonton was a buyer’s market as prices slid thousands of dollars, inventory stacked up, and apartment-style condos got the shortest end of the stick. The market was rough, and there were 40 per cent fewer transactions for any agent; many left the industry or picked up day jobs. I felt the pressure and now I know how pressure makes diamonds.

In the first six months of 2015, I sold 10 houses a month (60 transactions in six months) because I was forced to learn that markets don’t create or remove opportunities; they just shift where the opportunities live. Here are the lessons that stuck with me.

 

Decode your market

 

It’s not just a buyer’s market; the impact varies by price point, and it hits people who bought last year differently than those who bought five years ago. Using tools like a strengths, weaknesses, opportunities and threats (SWOT) analysis, we saw that owners who bought five years earlier were in a stronger equity position than those who bought the year before. We also saw that condo and townhouse owners were more affected, as they tended to be less established, and luxury was more affected due to fewer qualified move-up buyers at higher ranges. By understanding the spectrum of impact, we could see who was positioned to win.

 

Visualize the wins

 

When the market is hot, wins are plentiful and visible — more like checkers. In a down market, the wins take multiple moves — more like chess. Buyers have the advantage in a buyer’s market, and when someone is selling and buying, the buy can outweigh the sell. Every upgrader was likely to save more on the higher-priced purchase than they would lose on the lower-priced sale. At the top end, thinner buyer pools can widen that spread, which is why calm, evidence-based guidance is a differentiator.

It turns out the challenge wasn’t math; it was fear. People were scared of what they’d heard about the market and what friends would think if they sold in a downturn. What they needed most was a knowledgeable guide to help them see that the down market offered opportunities for those with equity.

 

Move-up math

How a 10 per cent slide can favour buyers trading up

Sell: $1.8-million home at 10 per cent loss→ – $180,000

Buy: $2.4-million home at 10 per cent discount → – $240,000

Net position: +$60,000 on the trade (before financing, carrying costs and taxes)

 

Why it works: In softer markets, thinner buyer pools at higher price points can widen the spread. Calm, evidence-based guidance helps clients see the upside.

 

 

Selling in a market that doesn’t want to buy

 

To unlock the win on the purchase, we had to sell the first property. That meant understanding the market appetite and guiding sellers to solve the market for the highest price. Again, it started with analysis.

If the market had one buyer for every three sellers, you couldn’t be second or third — let alone fifth — in a field crowded with inventory. Most competing listings started five per cent over market, then reduced slowly over a two-month period. Any property that sat more than 60 days without a price change was irrelevant to buyers.

Our clients made better decisions out of the gate, set better prices and had better outcomes. Buyers responded more readily to a listing priced to sell on opening weekend, rather than one that inched down over weeks.

We laid out worst-case scenarios up front, set clear goals and helped people with unrealistic expectations see that this market wasn’t for them.

 

Spoiled for choice

 

Once the sale property went pending, we moved to the buy — a better position, with its own challenges. Buyers saw options everywhere, looked for big discounts and had plenty of leverage. The market looked full of deals, but they were harder to find. The risks were decision paralysis and overpaying.

Through testing, we found buyers did better with strong reference points before the first showing. We created a blueprint meeting to build a blueprint for success. It showed the true frequency of opportunities that matched what they wanted — replacing the myth that “thousands of listings” meant unlimited choice. It’s not a game of selection; it’s a game of elimination. You eliminate all but the best option.

We also played the long game. When a listing was new and overpriced, we waited through the price adjustments — and a little longer — to let the seller see the market wasn’t responding. Using time well was a key factor in successful negotiations.

It wasn’t rocket science. It was patience, pattern recognition, and a refusal to get distracted by the noise.

The bigger picture

 

If you can’t see the wins available in your market, it’s hard to be valuable to people in your marketplace. We can’t look at the market like an ocean with giant waves and stay on the beach. We have to adapt. If there’s wind, we sail; if there are waves, we surf — but we accept we’re getting wet either way.

The post Pressure makes diamonds: Selling through a market downturn appeared first on REM.

]]>
https://realestatemagazine.ca/pressure-makes-diamonds-selling-through-a-market-downturn/feed/ 0
The housing market is returning — but only for those who are ready https://realestatemagazine.ca/the-housing-market-is-returning-but-only-for-the-ready/ https://realestatemagazine.ca/the-housing-market-is-returning-but-only-for-the-ready/#respond Wed, 08 Oct 2025 09:05:43 +0000 https://realestatemagazine.ca/?p=40460 Interest rates are dipping. Confidence is building. Opportunity is forming. The question is: will you be ready when it arrives, or still waiting?

The post The housing market is returning — but only for those who are ready appeared first on REM.

]]>
It’s October. Interest rates dipped in September. Another drop is widely expected at the end of this month, and speculation is that we could even see a third before the end of the year. Economists are cautiously optimistic. And here’s what this means for you.

 

Now is your window

 

It’s not going to be obvious. You won’t suddenly wake up to headlines screaming “It’s back!” You’re not going to feel it until long after it’s already passed. But for the agents who are paying attention – the ones putting in the work right now – opportunity is already forming.

The question is: Will you be ready when it fully arrives? Or will you still be waiting for permission to go?

 

The writing’s on the wall

 

I’ve spoken one-on-one with three different economists over the past few weeks: Benjamin Tal, Sherry Cooper, and Jason Mercer. All of them – from different backgrounds, using different data – said a similar thing: we’re roughly 12 months out from a healthier housing cycle. One even suggested it’s coming sooner.

Sure, there are still headwinds – tariffs, the federal government changing our Canadian landscape and making it unrecognizable, plus buyers who are skeptical and sellers who are still emotionally stuck in 2021. But interest rates are slowly creeping down, and consumer confidence will return as that momentum builds.

Which means your moment to start making moves is right now. Not six months from now. Not after the holidays. Now!

 

Stop waiting. Start doing.

 

Agents love to tell me they’re waiting.

Waiting for the market to stabilize.
Waiting for their clients to make a move.
Waiting for a sign that now’s the right time.

But success doesn’t come to those who wait. It comes to those who build and work their pipeline now, so that when confidence returns, they’ve already positioned themselves as the trusted expert who never disappeared.

 

Here’s your checklist of action steps:

 

Pick up the phone

 

If you haven’t called your database in the past 30 days, you’re already falling behind. Your past clients, your warm leads, your sphere – they need to hear from you. Not a social media post. Not a random ad. You!

Call to educate, not to sell. Update them on rate changes. Help them understand market conditions. Ask how you can support them.

Don’t overthink what to say. This isn’t about having the perfect script. It’s about being present.

Pro Tip: The more you track the notes from each of your calls and communications with each person on your list, the easier it will be to carry the conversation the next time you see them. That leads to stronger rapport building, which leads to trust, which then sets you up for the opportunity to earn their deal.

If you say you don’t know what to say, I’ll say you don’t want to work hard enough to run your business the way you should be running it. And if that’s the case, get out of the business because you can’t last that way.

 

Audit your marketing

 

Marketing isn’t what you do when you’re busy. It’s what you do so you can be busy.

Too many agents are running marketing plans based on hope – sporadic social posts, a few templated emails, maybe a postcard if they remember.

Do you have a campaign running? Do you know your budget? Are you tracking conversions?

If you’re not treating marketing like your main driver for growth, you’re not serious about actually growing.

Every piece of content you put out – from a video to a CMA to a coffee meeting – is either building MindShare or it isn’t. And if it’s not? You’re just wasting time.

 

Fix your follow-up

 

This one’s blunt: most agents are garbage at follow-up.

They make a call once. Maybe twice. Then they move on because the client didn’t call them back.

In a recent conversation, someone actually compared Realtors to sharks. Realtors swim around and bump into stuff, asking, “Are you ready to buy/sell yet?”. And when the answer is no, they move on, and then at some point down the road, maybe, they swim back around and ask the same question again. 

But deals don’t happen on the first call, or because of a random sales call. Most buyers or sellers don’t convert until at least the fifth to twelfth touchpoint. Remember that!

You need a system. A real one. With CRM notes. With scheduled check-ins. With value built into every follow-up.

If your process is “hope they call me back,” then your pipeline will always be empty, and you will always be stressing about where your next deal is coming from.

 

Train your clients

 

A lot of the frustration in this market isn’t about economics. It’s about expectations.

Buyers think they can afford more than they can. Sellers still want 2022 prices. And agents feel stuck in the middle.

But you’re not stuck – unless you refuse to lead.

Your job is to communicate to educate. To set realistic expectations. To coach your clients through the process, not just show up and say “okay.”

If you don’t train your clients to understand the market, the media will train them for you – and you will continue to find it harder and harder to get those deals done.

 

Plan for 2026

 

That’s right. 2026.

What you do right now sets the tone for how you finish your year, and just as importantly how your new year will start off.

The most successful agents aren’t just winging it – they’ve got an engineered plan that helps them see what their next quarter will look like, and what their year ahead looks like. That’s a plan. So –

  • What does your brand look like a year from now?
  • What will your marketing campaigns be for the spring?
  • What are you doing today to ensure income consistency in 2026?

Planning that far out doesn’t mean having every step figured out. It means knowing the destination – so you can reverse engineer your daily behaviour to align with where you want to go.

Don’t just plan a little harder. Think bigger. Think longer. Make time to work on your 2026 business plan now so your pipeline is always full.

 

Final word: Your market is coming back — but only if you show up first

 

You don’t need a crystal ball. You just need to pay attention.

Yes, the past 18 months have been hard. Yes, the market’s been sluggish. But all signs are pointing to a shift.

So if you’ve been waiting for the go-ahead, this is it!

This is the time to rebuild your habits.
This is the time to reinforce your marketing.
This is the time to show up for your clients and re-establish trust.

Opportunity is already forming. And the people who’ll win in 2026 are already doing the work today.

Make your calls. Work on your business plan. And build your MindShare because it equals market share.

Don’t wait for the market to come back.

Be the reason it does!

The post The housing market is returning — but only for those who are ready appeared first on REM.

]]>
https://realestatemagazine.ca/the-housing-market-is-returning-but-only-for-the-ready/feed/ 0
Harnessing the power of your database to serve Canada’s aging population https://realestatemagazine.ca/harnessing-the-power-of-your-database-to-serve-canadas-aging-population/ https://realestatemagazine.ca/harnessing-the-power-of-your-database-to-serve-canadas-aging-population/#respond Fri, 18 Aug 2023 04:03:55 +0000 https://realestatemagazine.ca/?p=23691 By 2030, the share of Canadians over 65 is expected to nearly double; as the senior population rises, your existing clients become untapped potential

The post Harnessing the power of your database to serve Canada’s aging population appeared first on REM.

]]>
Most seasoned real estate professionals know the importance of creating and maintaining a database of clients. It’s the record of past relationships, successful transactions, and potentially untapped future business. However, did you know that the same database may hold additional business with people whom you have yet to meet?

As we age, our needs change, and seniors are no different. However, in terms of real estate business, beyond changing housing requirements, a senior has one additional attribute that you may not be thinking of. Not only are their needs changing, but the responsibility for that change may be handed down to your database. Because most of the clients in your database will have a senior parent (or two), in-laws, aunts or uncles, you have a potential wellspring of business sitting in an Excel or Word file on your computer (hopefully in a CRM program).

The potential within your existing client base to cater to the specific needs of aging Canadians is immense, and tapping into it can be both rewarding and lucrative.

 

Canada’s senior population is growing

 

Canada’s demographic landscape is evolving. The aging baby boomer generation represents a significant segment of the population. By 2030, the share of Canadians over 65 is expected to nearly double, according to Deloitte Canada.

As these individuals transition into the aging stages of their lives, their real estate needs change. Those needs are very different from those of first-time buyers or families moving up the real estate ladder.

Many seniors contemplate downsizing to a more manageable space, relocating closer to family, or transitioning to assisted living or retirement communities. These are not just mere property transactions; they represent pivotal life changes which require a realtor’s sensitivity, understanding, and specialized expertise.

 

Your existing database: A potential gold mine

 

Think of all the clients you’ve assisted over the years. Many of them, whether in their 30s, 40s, or 50s, have aging parents who may soon be considering a downsizing transition. Furthermore, these past clients themselves might be eyeing their own future needs. Once the kids leave the house, couples begin to consider the options.

Here’s where the magic happens. Your past clients already trust you. They’ve built a relationship with you, and they know the quality of your work. If you can extend your services, knowledge, and expertise to help them navigate the unique challenges and opportunities associated with seniors real estate, you’re unlocking a massive opportunity.

Connecting with past clients: The approach

 

Approaching past clients isn’t about sending out a mass email, cold-calling or taking a billboard that says, “Thinking about Buying or Selling? Call Paul.” It’s about genuine connection, empathy, understanding and accessing supportive services and programs.

Here’s a strategy to unlock your database’s potential:

  1. Segment your database: Begin by categorizing your past clients based on age and potential life changes they might be going through. For instance, clients who purchased family homes 10 to 15 years ago might have aging parents or may be thinking about downsizing themselves. A client who was 40 years old 10 to 15 years ago is a prime potential source of business — both for themselves and their parents.
  2. Educate and inform: Get educated — learn all you can about not only seniors in general but housing options within your area. Host informational sessions or webinars on the intricacies of moving or relocating as a senior. Do a deep dive into topics like reverse mortgages, the benefits of downsizing, and the various living options available for seniors. By offering value, you position yourself as a trusted expert.
  3. Personalize your outreach: When you reach out, be personal. Ask about their family and how they’re doing, and express genuine interest in their well-being. Transition the conversation by mentioning the services you now offer for seniors and how it might be beneficial for them or their loved ones.
  4. Develop partnerships: Connect with local retirement communities, senior service providers, and eldercare specialists. Such alliances can provide you with insights, and they can also be an excellent referral source.
  5. Continuous learning: Remember it isn’t just about selling properties. It involves understanding the emotional, financial and logistical challenges seniors and their adult children face. Consider undergoing specialized training or certifications to serve this demographic better.
  6. Consider relatable experiences: Working face to face is a very powerful tool, and being able to share your experience or those of your past clients also offers a very powerful tool to build on empathy, empowerment and success of transitions.

 

Working with seniors is not cut and dry, nor is it typically considered a quick deal. Even an estate sale could be thought of as simple — after all, the owner is gone, and all you are doing is selling their home, but it could potentially be a very drawn-out, complicated process, so it is not for everyone. This is part of what makes this a niche. 

Most realtors will choose to pass on the business of senior clients if they perceive them as out of their comfort zone or see it as a drawn-out process. However, those who choose to include working with seniors as part of or as exclusive to their business are positioning themselves to receive ongoing business derived from their existing database.

 

The post Harnessing the power of your database to serve Canada’s aging population appeared first on REM.

]]>
https://realestatemagazine.ca/harnessing-the-power-of-your-database-to-serve-canadas-aging-population/feed/ 0