In real estate, we usually leave government advocacy to our industry associations, like the Ontario Real Estate Association (OREA) or the Canadian Real Estate Association (CREA). They are well-equipped to represent Realtors on the big policy issues that affect housing markets.
But every now and then, a government program hits our business model so directly, and so unfairly, that we have no choice but to speak out. Ontario’s Blue Box Regulation, under the Resource Recovery and Circular Economy Act (RRCEA), is one of those programs.
Re/Max Canada supports environmental stewardship and the goal of a modern, efficient recycling system. We encourage our agents and offices to reduce waste, embrace digital tools, and adopt sustainable practices. But the way the Blue Box program is structured today is punishing Ontario’s real estate businesses and the thousands of independent agents who work under franchise brands like ours.
Ontario’s Blue Box Regulation
The Blue Box Regulation, formally known as Ontario Regulation 391/21, was introduced under the previous government to shift the province’s recycling system to a full Extended Producer Responsibility (EPR) model. This means that the brand owner of printed paper products, plastic or other designated materials is fully responsible for collecting and recycling those materials at end-of-life.
The program replaces the old, municipally run system with one funded and operated by the “producers” themselves, with oversight from the Resource Productivity and Recovery Authority (RPRA). The stated goal is to create a more efficient, standardized recycling framework across the province, improve diversion rates, and ensure the costs of recycling are borne by those who generate the waste.
While the intent is sound, the transition has created significant financial and administrative burdens for many small and service-based businesses.
Under the regulation, the RPRA has broad enforcement powers, including imposing administrative penalties and even initiating prosecutions against non-compliant parties. These penalties can reach up to $1 million per contravention.
A disproportionate and unfair cost burden
Under the current definition of “producer” in the regulation, franchisors like Re/Max Canada are deemed responsible for all paper marketing materials with the trademark owner’s mark, used by independent franchise offices and their agents.
In Ontario, all real estate franchisors, along with other franchised brands, would be deemed producers and must comply with the requirements for registration, reporting, and cost obligations, even where the actual materials are created and distributed by independently owned franchise offices or their agents
This one-size-fits-all approach has created an enormous and disproportionate cost burden. For Re/Max Canada alone, compliance costs, including registration, reporting, consultants, and the fees charged by Producer Responsibility Organizations, are projected to exceed $1 million annually. And for what? Re/Max Canada has no way of reducing these costs or improving waste diversion because we do not control the local marketing decisions made by our agents or our brokerages.
Re/Max Canada proposed reforms
Ontario’s real estate sector is a cornerstone of the provincial economy. In 2024 alone, the 13,000+ Ontario-based Re/Max agents facilitated over 108,000 transactions worth $89 billion, generating $3.5 billion in additional local spending and supporting jobs across construction, trades, retail, and professional services.
Yet the Blue Box regulation, as currently written, threatens to weaken one of the most cost-effective ways real estate agents connect with clients. Localized print campaigns remain an essential tool, particularly for new agents building their businesses, for communities in small towns and rural areas, and for serving clients who may not be as active online.
Thankfully, the Ontario Government is listening and considering amendments to the regulation, such as delaying mandatory recovery targets, cancelling unnecessary service expansions, and clarifying certain operational rules. These steps are welcome, but they do not go far enough to address the fundamental problems in the current framework.
Re/Max Canada is calling for deeper reforms to make the system fair, efficient, and economically sustainable. For example, the definition of “producer” must be revisited so that franchisors are held responsible only for materials they actually supply or control, rather than for every item produced by independent operators over whom they have no operational authority.
In addition, the scope of exemptions for recyclable flyers should be expanded beyond newspaper inserts to reflect the reality that many printed materials are equally recyclable regardless of distribution method.
Finally, the province should consider introducing temporary fee relief while the Blue Box system is still maturing, providing much-needed breathing room for small businesses as the program evolves.
Fighting for Re/Max brokerages and agents
Re/Max Canada has been part of communities across Ontario for decades. Re/Max brokers and agents have helped generations of families buy and sell their homes, and they’ve always done so with a focus on professionalism, integrity, and service.
We are now fighting for our brokerages and agents to ensure they can keep doing what they do best: serving clients and building communities unburdened by additional regulatory expenses. Environmental progress and economic health are not mutually exclusive. With smart changes, Ontario can be an EPR leader among other provinces in Canada for reducing red tape and costs on businesses. We’re committed to working with the province to make that happen.

Don Kottick is President of REMAX Canada where he oversees operations and strategy for the company-owned REMAX Canada region, which includes Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan, as well as Yukon and Northwest Territory. Don also works closely with the leaders of the independently owned and operated RE/MAX Quebec region to amplify the brand nationwide. Don joined REMAX in 2025 with more than three decades of Canadian real estate experience managing brokerage operations, leading mergers and acquisitions, driving strategic direction, and overseeing technology, products and services. Prior to joining REMAX, he served as President and CEO of Sotheby’s International Realty Canada, where he increased both agent count and overall sales volume during his six-year tenure. Don previously held senior executive roles with Royal LePage, Right At Home Realty and Peerage Realty Partners. A Toronto native, Don is a graduate of the University of Toronto and a Fellow of the Real Estate Institute of Canada (FRI). He is a former Director-at-Large for both the Canadian Real Estate Association (CREA), where he also served as Chair of the Broker Involvement Committee and on the Global, Technology and Director Selection committees, and the Toronto Regional Real Estate Board (TRREB). Additionally, Don is a Past President of the Real Estate Institute of Canada (REIC).
Lol. Give me a break. Remax complaining about $1m annually with the fees they charge their agents, all while benefiting from the brand exposure these print materials generate… suck it up.
Every day I come home to 3-4 pieces of material from realtors, they go straight into my blue bin. There are 100 houses on my block, perhaps 2-3 sell per year. That equates to maybe 75,000 flyers for 3 sales on our block alone.
Then I visit my mother, in a much nicer neighbourhood, she gets 5-10 pieces a day, all straight to the blue bin as well.
When I speak to my realtor friends, their business is majority referral-based, not derived from print material. But they still all pay for calendars and notepads and glossy flyers because that’s what they’ve always done, and they feel that if one sale comes from it, then it’s worth the garbage generated. This is selfish thinking and exactly the wrong math in the modern context.
This is an excellent example of an area where ham-handed and short-sighted government intervention will hopefully curtail a horribly wasteful practice that has questionable efficacy but placing unfair pressure on someone who can actually effect change.
Do not wait for the government to make things ‘fair’. It may not be fair that Re/Max has to shoulder the cost, but Re/Max absolutely has the scale and influence to effect change downstream, and that is the leadership our industry needs. Until, of course, Canada Post employees complain that curtailing wasteful print material is threatening their jobs…
This story would have been more relevant if it had not become a propaganda/marketing piece for Re/Max. No one cares if you generate umpteen millions or billions. Just make your proposal and move on.
Oh boy… REMAX really has it tough hey! Do you realize all the advertorials coming from REMAX complaining about the government, the boards, and everyone else around them doesn’t come off as justice fighting as you assume but, rather just whining and complaining? Are agent retention/recruitment numbers down like the share price is? Rather than the time you waste with these activities perhaps time spent recruiting more agents to pay the monthly tab, or maybe actually start training your agents to run a business instead of spending their own money on printed free advertising for your balloon/brand/brokerage.
Poor old franchise Broker owners, such an inconvenience… Please tell me that the Broker owner will absorb the costs…
Cry me a river…
This is a problem associated with all waste generation. Real Estate is the number one cause of paper waste in many Canadian homes, all useless garbage that goes straight to the bin. It costs millions to collect and recycle, and yet, you don’t want to pay for the waste you cause? You’ll need to reflect these costs in the franchise contracts you have, not a big deal.
It’s really very simple…adapt and innovate! Real estate agents can still continue to ‘help generations of families buy and sell’ without creating this waste!
Realtors sucked out 5% sales commission of $89 billion dollars in Ontario alone. And Remax is complaining about $1,000,000 fee? 😂. Someone help them!
Don raises an important point about Ontario’s Blue Box Regulation. While the intent of the program is good, the way costs are currently structured needs to be reviewed.
It’s also worth noting that mail makes up only a small fraction of the paper ending up in blue boxes across Ontario. Packaging — largely from major retailers and e-commerce companies like Amazon — represents the overwhelming majority.
A review of the regulation is clearly needed to ensure that environmental goals are met without creating unnecessary costs for small businesses. RE/MAX Canada’s perspective highlights a practical path forward that balances sustainability with economic fairness.