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India Has Ample Talent for Outsourcing

Once in a way, media stories come up which say that India will soon face a severe crunch of talent. This may be an attempt to question or even derail the Indian success story of offering outsourcing and off-shoring services to the world. But such critics and doomsday predictors are proved wrong by a recent global survey that has clearly brought out the fact that there is no dearth of talent, especially in the IT field in India.

In fact, the study says that the shortage of talent is of little consequence in the sub-continent as compared to the other nations of the world. A global employment service reporting company, Manpower Inc says that only 13% of employers in India are finding it difficult to fill their employment positions. This survey, conducted across 33000 companies in 23 countries, established that 40% of employers in the world face a severe talent crunch.

Mexico with 78%,Canada with 66% and Japan 58% lead this fearsome crisis of inability to fill positions. Therefore, at just 13% India’s problem appears insignificant. However, even in India, certain categories of jobs like sales representatives, accountants, marketing and PR executives, teachers and IT professionals are difficult to fill.

World over, this shortage is not limited to IT or manufacturing sectors. The demand for blue collared jobs like drivers, laborers, electricians as well as nurses, chefs is much more than the supply. This is mainly due to ageing population, low birth rates, migration of people and tendency to take up own businesses.

India’s problem of shortage in IT and manufacturing fields is very low mainly because India is already recognized as the next tech super power. As a testimonial from one of the users of the India’s omnipresent outsourcing business says “India has grown to be a powerhouse in IT, with business in excess of $20 bn. Their main advantage is the English speaking population that can easily understand and deliver an English speaking country’s requirements. Raviv Zoller, President and CEO of Ness Technologies, Israel adds, “My company performed well in India because we have grown organically”. He recommends that any outsiders looking into doing business in India should adopt a policy of constant listening and learning in India. He credits the Indian managers of guiding his company well, being sensitive to their requirements and the basic desire to grow. He also says that it is best to employ local managers because they understand the local culture best.

Even as India is becoming the global hub of outsourcing and is on its way to achieving a technical super power status, the Indian government also has supported well with improving the education infrastructure. This effort will ensure continued supply of talent to cater to the ever increasing demand from countries all over the world. Even the people in the remotest village in India have realized the importance of world class education and skill building in order to achieve India’s economic success through the outsourcing route.

Indian Tradition has always encouraged hard work from times immemorial. Education is recognized as the magic wand that can lead one to riches. Even a roadside tea vending boy, Sarvan says ” I too can be a big man if I go to school”. This statement epitomizes the feelings of the country’s population. With this kind attitude and approach India can never face shortages on talent front. Indian Tradition will ensure continued supply of rich talent to the global markets.

MJ Batta writes job outsourcing related topics and hosts a job outsourcing research site at Outsourcing America and a special outsourcing report at How Companies Outsource